Reviews at Kensington Apartments
3.4
Rating
77 reviews
The management at this property is so bad. Brenda and Audrey are not helpful, emails go unanswered, and tenant concerns are ignored. Be prepared to go months without working air conditioning or heat.. Even though Under Utah law, landlords are requir ...
Carrie Bradshaw
July 23, 2026
Itâs a beautiful building and a historic site. Management is not good. Brenda ignores urgent issues that legally have to be addressed. The most current example is broken air-conditioning in 100° heat. No solutions no offer of help and no cons ...
Ann Celeste
July 23, 2026
Overall living here is the equivalent of living in a 3rd world country. ROACHES! Everywhere. Then they try to blame the residents for the pest problem when the ground are never maintained. Yet we pay $53 for âcam chargesâ and $43 for valet ...
Brad Johnson
July 22, 2026
I came back to check the reviews and saw that they removed mine, so Iâm reposting it. What Iâm sharing here is my honest experience. They charge an arm and a leg to live here, yet there are essentially no amenities. You have no control ove ...
Emily Bergeson
March 07, 2026
I would tell even my worst enemy to avoid signing a lease here. The adorable building and good location cannot save this place. The heat was a nightmare You can't turn off the heat in the winter (they tell you to open a window- they're all painted o ...
Bethany
July 06, 2025
I currently live here, I have for six months. This place has all the charm in the world but that canât save it from poor management. We were drawn in by the location and the ability to customize and paint the apartment so long as we painted it b ...
Sofi Kenrick
January 22, 2025
After all these reviews saying you'll basically get cooked in you apartment over the winter, imagine my surprise to have no heat the majority of the time they're legally supposed to provide under Utah Fit Premises law! Starting October 31st, landlor ...
Anna Mewes
January 10, 2025
donât move here ): while the building is beautiful they have shut off the water 6 times this month and few of them were without notice. & no hot water for at least a week out of this month. and then got scolded by the maintenance for calling on ...
Gwen
September 08, 2024
showed up the Kesingston apartment building and was looking for the leasing office. couldnât find one so i called them to get some help. AJ answered and told me he could be here in 5-10 min and if i could wait, told him yes i would be in my car ...
Carla Gazani
August 23, 2024
The mold reported by fox has not been addressed
Trent Johnson
August 17, 2024
The apartment common area is riddled with cockroaches during the summer, the washing machines are not maintained so you end up having run the dryers copious amounts of times to leave with dry clothes, the apartments are single paned windowed meaning ...
Rebecca a
July 17, 2024
Previously left a bad review, but Brenda the manager made right by it by coming by today and making sure everything in the apartment that could be wrong was marked down and I assume most will be fixed. I was worried about the previous reviews so it f ...
Tierney McKnight
May 28, 2024
Management really care about tenants, can be stretched thin sometimes because of the amount of requests they get in, but they show up and take care of it first thing. Alex and Josh as the maintenance crew were phenomenal today, answering a call within a couple hours and fixing the problem within half an hour.
Jalen Gemmell
April 18, 2024
I spoke with Landon about moving in here and was so happy with the info and professionalism! I am looking forward to working with them.
Samantha
March 11, 2024
I don't typically leave reviews but this past year has been so disappointing I wold hate for anyone else to experience what I have experienced. I want to...
Emily B.
December 07, 2023
Henry Bowers
July 31, 2023
I don't typically leave reviews but this past year has been so disappointing I wold hate for anyone else to experience what I have experienced. I want to start by saying that maintenance, Brenda, and Daniella are awesome in responding and doing their ...
Emily bergeson
June 22, 2023
I can not stress enough: do not move into these apartments. YOU WILL BE OVERCHARGED HERE! The people leaving 5 star reviews are not, and have never been...
Phoenix H.
May 31, 2023
I can not stress enough: do not move into these apartments. YOU WILL BE OVERCHARGED HERE! The people leaving 5 star reviews are not, and have never been...
Phoenix H.
May 31, 2023
I love the Kensington, the manager Brenda is always great about responding to any questions or concerns in such a timely manner. It's a great location so close to everything downtown I don't even have to drive on the weekends. I definitely plan to renew when the time comes!
Daniela
April 10, 2023
This place needs to be investigated by the health department/code enforcement/HUD. If there's this much black mold in common areas, I'd hate to see inside the apartments
Joe Culbertson
March 30, 2023
visited a friend here, building is full of mold and clearly falling apart. But don't worry, they'll charge you an arm and a leg to rent a unit. Pathetic
Cassie Palominos
March 30, 2023
DO NOT rent here!!! This is a hazard to peopleâs health!!
Anastasia Pizda
March 29, 2023
Daniela also helped us with this property. She definitely goes above and beyond when it comes to the apartment hunting experience!
Alexis Linder
November 29, 2022
Great living situation, Daniela helped me with all my questions and needs, great service
Brennen stock
November 29, 2022
Great area & amazing staff Daniela especially was amazing & knowledgeable!
Emma Trujillo
November 29, 2022
I love Kensington! I appreciate Daniela and the Management! They have been so helpful to me with any concern I have had. I am definitely signing another lease with Kensington.
Cortland George
November 29, 2022
Was looking for a pretty place with a view so i came to check out this property. the staff was very attentive and energetic in helping me. I was helped by Daniela who seemed to have all the answers to my questions and feedback
Christian Burgess
November 29, 2022
Great staff! This is my first time looking for an apartment and Daniela was very helpful with all my questions!
Flor Lopez
November 29, 2022
Daniela was super helpful when i came in hoping to find a good apartment that was the right fit for me. i could tell that she only cared about me finding the right apartment for me. you can tell she in genuine and hardworking. thankfully this new generation still has a little work left in them! thank you for all the help Daniela!
Ricecreamzz
November 29, 2022
Daniela was very helpful when I came in and had questions!
Kylei Lehauli
November 29, 2022
I loved my apartment here in unit A until it flooded 3 times after heavy rain. Wouldnât allow the window in the bedroom to be fixed in order to prevent future flooding, claimed the Utah historic community is to blame. Wouldnât let me out of ...
Shaylee
November 12, 2022
I loved my apartment here in unit A until it flooded 3 times after heavy rain. Management wouldnât allow maintenance to fix the window in the bedroom to prevent future flooding, apparently the Utah historic community is to blame. Management woul ...
Shaylee
November 12, 2022
This place has honestly been pretty great, and apartment management has been really responsive to any issues I bring up to them. I especially recommend this apartment over Park Capitol down the street (unlike Kensington, Park Capitol has absolutely n ...
Natalie
October 08, 2022
This place has honestly been pretty great. It is an extremely old building, so if youâre bugged by noises of neighbors walking, and just living their lives, then this probably isnât the place for you. There is reviews talking about packages ...
Natalie
October 08, 2022
Great community!
Jamie Almond
September 26, 2022
Besides the location, these apartments are not worth the price. There is always something wrong with them! The maintenance guys are all actually super awesome, but these apartments are just too old. You can hear every little noise from surrounding ne ...
Brakell
September 07, 2022
Skyler Hendershot
July 27, 2022
axel axel
July 27, 2022
i had a great time checking your place out, i love the History of that building its in a great location thumbs up to your staff Great job with the upkeep!!
Corey Harris
July 26, 2022
This place is full of cheap, half a** repairs. It took them a month to "fix" the electrical in my apartment, which resulted in me not being able to plug in the AC unit anymore and they never cleaned up after themselves and left me with two missing li ...
Cody Bennion
June 16, 2022
Please do not rent here unless youâre ready to get all your mail packages stolen, pay $20 to get your clothes dried bc management refuses to fix the driers, get double charged for electric, pay for maintenance but never have any of the common a ...
Alexa Alexa
May 03, 2022
I've always wanted to live at Kensington! Ashley helped me & my fiancee find the perfect apartment. We are so excited to move in!
Gina Harper
March 22, 2022
Such a beautiful, old building. I can't wait to move in!
MaryJane Welling
February 23, 2022
Such a neat place and super convenient location. Love it!
Brianna Kelson
January 26, 2022
Kudos to the Kensington team. Mike, George, Ashley and Brenda are the best! They are always quick to respond to any questions I have or work I need done. I called the office about my smoke detector beeping and they were here to replace the battery within 15 minutes! Great service! and super friendly staff!
Rachel Gillen
December 22, 2021
Best apartment building in Salt Lake! The staff is so kind!
Isabelle Lee
November 30, 2021
The Kensington is a great old building. Of course it has old building problems, but I expect that from a hundred year old place. The charm, beauty and unique-ness of the building make it special and I love living here.
Perry Hamilton
November 26, 2021
I have really enjoyed my apartment, but have to relocate for work. It's a great old building and I hope the next person loves it as much as I do.
Martin Redmond
October 28, 2021
Stayed with a friend during my visit to Utah. Beautiful apartment and great location! It was literally within walking distance of all the downtown activities we wanted to do.
J. Whittaker
August 26, 2021
This is such a neat old building. Perfect location for me.
Renee Campbell
July 20, 2021
I lived at Kensington for just over a year and loved it. The wood floors, brick accent wall and unique architecture were all beautiful plus I had an amazing original stained glass window. The downtown location was perfect for me too. My job relocated but I will definitely check back with Kensington if I end up back in SLC.
Rachel L.
July 08, 2021
fane wolfgramm
May 28, 2021
With the breathtaking views out my apartment window and the friendly staff who could ask for a better place to call home
Whalea
May 26, 2021
Mike was super helpful and fixed maintenance issues ASAP! 10/10 would recommend!
Madelyn McKim
April 27, 2021
I love living here. Brenda and Sariah in the office are always friendly and helpful, and, whenever something goes wrong, Mikeâs always there to fix it!
Cody Fern
April 23, 2021
I love living here. Brenda and Sariah in the office are always friendly and helpful, and, whenever something goes wrong, Mikeâs always there to fix it!
Syd nee
April 23, 2021
I lived here for a year and really loved it. I didnât want to leave, but unfortunately the always-rising price and fees became unaffordable for me. If youâre willing to pay 200-400 dollars on top of rent per month in fees, laundry, and com ...
Amie Cox
March 04, 2021
Excellent area and super great office staff!
שֵׁד
February 10, 2021
Such beautiful apartments in the best location! A great place to live!
sepa&mahonri makalio
January 21, 2021
Amanda West
November 30, 2020
Update: after living here a few months a few more pros/cons: We had to go with a provided internet rather than our own. Paying 5$ less per month for slower internet. If we want our own we have to pay for both. The radiant heaters will no longer be us ...
Amie Cox
November 02, 2020
This review is specifically for maintenance. I recently transferred apartments within the same building and needed to fill out a form regarding the condition of the new apartment. The maintenance crew arrived promptly at the appointment time to fix ...
Shantell Neupane
September 01, 2020
This review is specifically for maintenance. I recently transferred apartments within the same building and needed to fill out a form regarding the condition of the new apartment. The maintenance crew arrived promptly at the appointment time to fix ...
Shantell Neupane
September 01, 2020
I've lived here for a few months and so far I love it. I decided to write a review because of the great experience I've had so far and was surprised to see some negative reviews. I've put in a few maintenance requests (mainly with plumbing or water ...
Amie Cox
June 09, 2020
I've lived here for a few months and so far I love it. I decided to write a review because of the great experience I've had so far and was surprised to see some negative reviews. I've put in a few maintenance requests (mainly with plumbing or water ...
Amie Cox
June 09, 2020
The original owners were ok the manager changed every 6 months and the maintenance guy had his hands full with this 100 year old property. The new owners threw some money at ac which is needed but they missed major issues. This building needs to be r ...
Andrew Liles
May 08, 2020
The original owners were ok the manager changed every 6 months and the maintenance guy had his hands full with this 100 year old property. The new owners threw some money at ac which is needed but they missed major issues. This building needs to be r ...
Andrew Liles
May 08, 2020
It's a shame you guys don't handle your maintenance request and put people's lives in danger hopefully being on the news will shine some light on your bad management.
Mama E
October 18, 2019
It's a shame you guys don't handle your maintenance request and put people's lives in danger hopefully being on the news will shine some light on your bad management.
Elishia Barajas
October 18, 2019
Our ceiling caved in, after reporting the issue for 4 days without any response from the management. The worst part is their non communication or concern...
Nina H.
October 17, 2019
Our ceiling caved in, after reporting the issue for 4 days without any response from the management. The worst part is their non communication or concern...
Nina H.
October 17, 2019
Nicki Luthanen
May 30, 2019
Man this place the new owners have put so much into it it is so nice without losing its old charm
Bruce Smith
October 12, 2018
I love it
Mia Meza
June 20, 2017
Very charming, great location, and a great maintenance guy. Docking stars for two reasons. First, the boiler system-- we had no control over the temperature of our apartment and it often was way too hot. Also, it was incredibly loud. Would have prefe ...
Ryne Belliston
June 13, 2017
Cute apartments, expensive. Great Location.
Maddie Townsend
May 13, 2017
The reviews displayed on this page represent a selection of positive feedback from our customers. Not all reviews are shown, as we prioritize showcasing the most favorable experiences to highlight the quality and satisfaction of our products/services. The views expressed in these reviews are those of the individual customers and do not necessarily reflect the opinions of everyone who has used our products/services. We strive to provide an honest representation of customer satisfaction, but we cannot guarantee that every customer will have the same experience.